Career Information
Business Office Technology

The 2014 Occupational Outlook Handbook regarding secretaries and administrative assistants stated: Employment of secretaries and administrative assistants is projected to grow 3 percent from 2014 to 2024. Many job openings will result from the need to replace workers who leave the occupation. Those with experience, particularly experience using computer software applications to do word processing and create spreadsheets, should have the best job prospects.

What do they do?

An Associate in Applied Science degree program offered by the Division of Technology and Business.

As the reliance on technology continues to expand in offices across the Nation, the role of the office professional has greatly evolved. Office automation and organizational restructuring have led secretaries and administrative assistants to assume a wider range of new responsibilities once reserved for managerial and professional staff. Many secretaries and administrative assistants now provide training and orientation for new staff, conduct research on the Internet, and operate and troubleshoot new office technologies. In the midst of these changes, however, their core responsibilities have remained much the same—performing and coordinating an office’s administrative activities, and storing, retrieving, and integrating information for dissemination to staff and clients.

Secretaries and administrative assistants are responsible for a variety of administrative and clerical duties necessary to run an organization efficiently. They serve as an information manager for an office, plan and schedule meetings and appointments, organize and maintain paper and electronic files, manage projects, conduct research, and provide information by using the telephone, postal mail, and e-mail. They also may handle travel arrangements.

What are the Career Possibilities?

Office Specialists, Administrative Assistants, and Secretaries generally advance by being promoted to other administrative positions with more responsibilities. Qualified secretaries who broaden their knowledge of a company’s operations and enhance their skills may be promoted to other positions such as senior or executive secretary, clerical supervisor, or office manager. Office Specialists and Secretaries with word processing or data entry experience can advance to jobs as word processing or data entry trainers, supervisors, or managers within their own firms or in a secretarial, word processing, or data entry service bureau. Business office experience can also lead to jobs such as instructor or sales representative with manufacturers of software or computer equipment. With additional training, many legal secretaries become paralegals.

Business Office Technology Occupational Outlook:

Business Office Technology Degree:

Job Title No. of Jobs
Secretaries (except legal, medical, and executive) 2,457,000
Executive secretaries and administrative assistants 776,600
Medical secretaries 527,600
Legal secretaries 215,500
Total Secretaries and Administrative Assistants
3,976,800

Related Occupations for Business Office Technology Degree:

Job Title No. of Jobs
Billing and posting clerks
1,426,500
Bookkeeping, accounting, and auditing clerks 1,760,300
Customer service representatives 2,581,800
Information clerks
1,545,000
General office clerks 3,062,500
Receptionists
1,028,600
Tellers 520,500

U.S. Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook, http://stats.bls.gov

For more information regarding the Business Office Technology degree, Office Specialist certificate, or Administrative Assistant certificate, contact Celine Siewert,siewertc@wcjc.edu, (281) 243-8547.

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